Privacy Policy
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Accurate Heating, Cooling & Plumbing, may collect from you, and how it is used. By using our website, www.accuratehvac.com, you are accepting the practices described in this policy.
Information Collection
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.
Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.
We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Information Use
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.
Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.
If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
SMS Terms and Conditions
SMS Consent
SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances. SMS consent is not shared with any third parties or affiliates for marketing purposes.
Types of SMS Communication
Customers and Guests: Updates regarding your service request, orders, deliveries, or other relevant information.
Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
Message Frequency
By opting in, you consent to receive recurring messages from us. The frequency of these messages may vary depending on the service you’re subscribed to (e.g., weekly monthly, or as events or promotions arise).
How to Opt-In
To opt-in to our messaging service, you must provide explicit consent by selecting the opt-in checkbox in the Get Started form on our Contact page through our website.
How to Opt-Out
You can opt out of receiving further messages at any time by replying STOP. After opting out, you will no longer receive further messages unless you opt back in.
Potential Associated Costs
Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages.
Messaging Terms
By using our SMS communication services, you agree to the following terms and conditions:
Accurate Heating, Cooling & Plumbing ("we," "our," or "us") provides SMS messaging to customers for updates, promotions, and important information.
- Types of Messages
- By opting in to receive SMS messages from Accurate Heating, Cooling & Plumbing, you can expect to receive:
- Appointment reminders
- Service updates and confirmations
- Promotional offers and discounts
- Important announcements and alerts
- Message Frequency
- Message frequency may vary. You can expect periodic messages based on your interaction and service needs.
- Message and Data Rates
- Message and data rates may apply based on your mobile carrier plan.
- Customer Care and Support
- For assistance, text HELP to (740) 299-2629 or email us at csr@accuratehvac.com. We’re here to help with any questions or concerns.
- Opt-Out Information
- You can opt out of receiving messages at any time. To unsubscribe, text STOP to . Once you opt out, you will no longer receive SMS messages from Accurate Heating, Cooling & Plumbing.
- Privacy
- We value your privacy. Your information will only be used in accordance with our Privacy Policy, which can be found here: https://www.accuratehvac.com/privacy-policy/
- Changes to Terms
- Accurate Heating, Cooling & Plumbing reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website.
- Contact Information
- If you have any questions about these Terms & Conditions or our messaging services, please contact us:
- Email: csr@accuratehvac.com
- Phone: (740) 299-2629
By submitting a Contact Form, Message Request, Text Request, Call Request, Booking Request, Chat, or any other communication form on the website, you are opting in to receive SMS messages from Accurate Heating, Cooling & Plumbing, and agree to these Terms & Conditions.
Sharing
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
Links
This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Consent
By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (740) 299-2629 or via mail Attn: Privacy Officer, 3001 River Rd, Chillicothe, OH 45601.